Shipping policy
- Fulfillment time: Standard fulfillment takes 2–5 business days.
- Domestic orders: 1-8 business days.
- Shipping costs will depend on the shipping method and destination. You can select the shipping speed that works best for you when placing the order.
- Order Changes and Cancellations: Once you've placed an order, you might not be able to edit or cancel it. If you want to change some parameters, such as customer addresses, please reach out to us immediately so we may try to accommodate as quickly as possible.
- Risk of Loss or Damage: The risk of loss or damage to products passes to you upon delivery to the carrier. If carrier tracking indicates that a product was delivered, it is your responsibility to file any claim with the carrier for a lost shipment.
- Lost in Transit: If carrier tracking indicates that a product was lost in transit, you or your customer may make a written claim for replacement or credit within 30 days after the estimated delivery date.